About Avis Car Hire
Avis Car Hire was founded in 1946 as the Avis Airline Rent a Car System in Detroit, USA, though Avis Car Hire South Africa was not launched until 1967. In 2005 Avis Car Rental became a fully owned part of Barloworld Ltd, and was therefore delisted from the South African stock exchange. Since 2009 Avis has been a fully carbon neutral company, meaning that they regulate emissions to protect the environment. Avis now does business in approximately 165 countries worldwide, and the current CEO of Avis Rent a Car is Keith Rankin.
Where is Avis Car Rental Located?
The head offices for Avis Car Hire are located at 3, Brabazon Road, Isando, Kempton Park, Gauteng. There is also a mailing address for the company, which is: P.O. Box 221, Isando, 1600.
Which Services Do Avis Rent a Car Provide?
Avis Car Rental provide many different vehicle based services. These include fleet car rental for companies, as well as the selling of older rental cars to customers. Avis Rent a Car hires trucks, vans, and luxury vehicles, as well as regular cars. They also provide a chauffeur service.
Avis Car Rental
Avis Car Hire offers a range of vehicles designed to fit your specific needs, as well as some additional services. Renting your vehicle from Avis will offer you the following:
- A choice of fourteen different vehicle classes, from economy models to large people carriers;
- Locations in all nine South African provinces with multiple drop off and pick up points (you do not necessarily need to leave the vehicle at the same location where you picked it up);
- The option to add (at an extra fee), child seat rental, GPS rental, and bike rack rental;
- Access to the Avis Careline, a 24 hour helpline to provide medical or roadside assistance;
- Paraplegic hand controls offered on certain vehicles at no extra charge;
- Rental includes third party liability insurance (you can check the definition of that on our car insurance terms and definitions page!);
- Additionally you have the option to add extra insurance to your rental agreement, including windscreen and tyre insurance, and additional insurance for more coverage in the event of theft, fire or accident;
- If you need a vehicle for a longer time period, Avis Car Hire also offer monthly rental rates, as well as the traditional daily rates.
How Are Avis Car’s Customer Reviews?
The website Hellopeter, which allows consumers to post reviews of service providers, lists 638 reviews of Avis Car Hire from the last twelve months. Of these reviews, 529 are negative and 109 are positive. On the positive side, many customers praised the level of customer service offered by Avis. However, the majority of complaints were about financial issues such as deposits not being returned, or what the consumer perceived as unfair charges being deducted from credit cards. When looking at these numbers it is important to realize that customers are far more likely to report a negative experience than a positive one. Plus, Avis responded to every review, sometimes more than once, indicating that they do listen to their customers and they take customer service seriously.
How User Friendly is the Avis Car Hire Website?
We found the Avis Car Hire website to be a stress free experience. The site is clearly laid out, navigation is easy, and finding what we needed to know was simple. We liked that Avis list their cars with information such as what the average gas mileage is and how much luggage they can carry. We also liked that Avis take the time to explain complex things such as insurance to their customers without using too much technical jargon. The only small change that we’d like to see is to the small print on the site, which is quite small indeed! This is an easy fix though, and something that won’t bother too many customers. Avis Car Hire offer a flexible car rental system that includes many different types of vehicle. There are also optional extras such as child seat rental and extra insurance. Avis is one of the largest of South Africa’s car rental companies, meaning that there are plenty of locations at which to pick up or drop off your chosen vehicle. Consumer reviews for the company aren’t very encouraging, but customers do prefer to complain than to praise. If you need to hire a car then it is always best to get a few quotes from different companies. That way you’ll know that you’re getting the right vehicle at the right price.
Main subject: Avis Car Hire;
Avis Car Hire offer a flexible car rental system that includes many different types of vehicle. There are also optional extras such as child seat rental and extra insurance. Avis is one of the largest of South Africa’s car rental companies, meaning that there are plenty of locations at which to pick up or drop off your chosen vehicle. Consumer reviews for the company aren’t very encouraging, but customers do prefer to complain than to praise. If you need to hire a car then it is always best to get a few quotes from different companies. That way you’ll know that you’re getting the right vehicle at the right price.
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