Dial Direct, an online insurance provider, is a member of the Telesure group. Dial Direct offers competitive rates for car insurance policies as part of their one-stop-shop of vehicle insurance, home insurance and life insurance. Dial Direct accrued years of experience in the United Kingdom before launching the brand in South Africa in 2003.
The People Behind the Dial Direct Brand
Though their corporate headquarters are located in Dainfern, motor car drivers in South Africa can contact Dial Direct for all insurance services through their online call centre. Dial Direct also provides 24 hour support for emergency situations.
As Dial Direct claims on their website, the call centres are staffed by insurance professionals who are trained in all insurance services – they provide insurance quotes, handle insurance policy sales and insurance claims both online and by phone. Dial Direct is managed nationally by a nine-member Board of Directors led by Tom J. Creamer, a known leader in South Africa’s insurance community.
What Makes Dial Direct different?
- Dial Direct’s insurance professionals eliminate the need for an insurance broker thus cutting costs for the customer.
- The online forms reduce the paperwork and are user-friendly.
- Customers receive bonus money if they remain claim-free after four years of being insured by Dial Direct.
- Dial Direct manages all quotes and repairs to vehicles
What Services Does Dial Direct Provide?
Through Dial Direct’ online insurance services, customers can purchase and manage life, personal (personal accidents, ID theft, cell phone), business, watercraft and caravan insurance. Potential customers can also apply for a personal loan online.
Car insurance plans including comprehensive, third party fire and theft and third party car insurance. Customers can also purchase additional car insurance to cover hail damage and can insure their car’s sound system.
How do I Get an Online Car Insurance Quote and Save Money?
Easy, just fill in your details in the form here below and an insurance agent will contact you and give you up to 9 Free car insurance quotes, saving you and average of 29% on your car insurance.
What do Customers think about Dial Direct’s Service?
The hellopeter.com customer review website analysed Dial Direct’s customer feedback for the past 12 months and indicated that 75% of the customers were happy with the service. On the hand some of the complaints were fairly serious.
Dial Direct in the News
Dial Direct recently ended the Pothole Brigade project after repairing 30,000 potholes in the greater Johannesburg area. Dial Direct partnered with the Gauteng Provincial Department of Roads and Transport to carry out this project. The project was proactive in ensuring vehicle safety and was a win-win solution for Dial Direct – it garnered public support while preventing motor vehicle insurance claims as a result of damage caused by potholes.
Summary
Dial Direct provides a variety of insurance services and policies that can be managed by the customer either online or by phone without the additional cost of an insurance broker.
Online customer reviews seem to be positive and the Dial Direct public improvement project to mend potholes in Johannesburg is always a good thing.
Looking for an onlince car insurance quote? Just fill in the form on the top left of our home page, and an agent will get back to you with a quote.
Dial Direct
Loading ...
thanks for the nice post about this insurance company. I read a few others as well. It is good to know about them before I choose where to get my car insurance policy.