Hollard Insurance is one of South Africa’s largest privately-owned insurance group and has become a fairly well known name among the South African Insurance companies. Hollard Insurance offers a variety of private and business insurance plans, in addition to savings and investment services. According to their website, the governing concept of Hollard Insurance goes back to the late 1950’s, when Robert Enthoven, an insurance broker, grasped the importance of providing corporate insurance services. Robert Enthoven founded Hollard Insurance in 1980.
Where is Hollard Insurance situated and who are its managers?
The Hollard Insurance head office in South African is located at 22 Oxford Road, Parktown, Johannesburg. Ian Ross is the executive director and Nicholas Kohler is the CEO of the Hollard Life Assurance Company, whose board of directors include founder Robert Enthoven.
What types of insurance can you purchase through Hollard Insurance?
Hollard’s business insurance options include corporate and commercial insurance as well as employee benefits plans. Hollard Insurances offers a range of personal insurance plans, including car insurance, life, funeral, household contents, home insurance and legal insurance, as well as a hospital cash back plan.
Hollard motor insurance options include comprehensive motor insurance and third party, fire and theft insurance. They also offer a "Pay As You Drive" plan which can be a good solution for Sunday drivers who really don’t need comprehensive insurance on a daily basis, but only want to be fully covered on the few occasions that they drive.
What makes the Hollard Car Insurance different?
Here are some of the benefits of Hollard car insurance: they offer accidental death coverage; up to R10 million for third party liability cover; free 24-hour emergency assistance by phone; optional coverage for car rental and coverage for loss caused by fire, explosion and natural disasters including hail – which has done serious damage to cars in South Africa in recent years.
How can you purchase car insurance?
It’s as easy as pie. Just fill in your details in the below form, and an insurance agent will call you back and give you up to 9 free car insurance quotes – saving you an average of 29%(!) off the average car insurance rate.
How can you claim through Hollard Car Insurance?
In the event of an accident, your first step is to notify Hollard Insurance by calling the customer support line listed here as soon as possible. You must also notify the police, who will give you a case number, which is needed by the company in order to process your claim. Finally, you need to fill in and submit a requested claims documents and additional documents including a copy of your identity document and driver’s license and an incident description that includes the police case number.
The Hollard Insurance Website
The Hollard Insurance website is colourful and fairly user-friendly, allowing users to easily navigate the links on the website to access information about various types of insurance. The website reflects the diversity that is South Africa, with pictures of families from the various ethnic communities – this of course is a well thought of marketing method to create a feeling that all groups belong.
What do Customers think about the Service at Hollard Insurance?
Hollard Insurance apparently has room for improvement, with an unimpressive 385 negative reports on the hellopeter.com customer review website in the past 12 months. Of this number, 22% complained about the company's response (or lack of it), 12% complained about billing/accounts and 9% complained about breach of contract. On the upside, the customer’s ratings of Hollard Insurance’s response via their website was more positive, with 46% rating the response “Quite Impressed” or “Over the moon”, as compared to the 44% who selected “Not Impressed” or “Utterly Disgusted”.
Hollard Insurance and the Community
Hollard Insurance supports a number of important projects, including the Kaizer Chiefs Football Club, the Self-Test Breathalyser initiative, the Change-A-Life Cycle Tour and several South African art projects. This may not help you when you’re trying to claim on a car accident, but it’s nice to know that they are at least giving back something to the community.
Summary
For 33 years, Hollard Insurance has provided insurance coverage for businesses and individuals with plans including life, legal, corporate and car insurance – amongst others. Hollard Insurance offers a variety of car insurance options, including the Pay as you Drive plan, which is exactly as it sounds – you only pay for the time that you drive the car. While Hollard’s website is user-friendly, including the option of online insurance quotes, the reviews on Hellopeter have been mixed and therefore one should consider all the information before finalizing their decision as to with insurance company to use.
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