Carinfo.co.za

All About Cars
  • Rss
  • Home
    • Carinfo in the media
  • Insurance Companies
    • List of Insurance Companies in South Africa
    • Best Car Insurance Company for 2015
    • Are you using the best insurance company in South-Africa? (2014 Update)
    • Are You Using the Best Insurance Company in South Africa?
    • Overview of Insurance Companies
    • AA Insurance
    • Absa Car Insurance
    • African Independent Insurance
    • AIG Insurance
    • Alexander Forbes
    • AON Insurance
    • Auto and General
    • Budget Insurance
    • CIB Insurance
    • Dial Direct
    • Discovery Car Insurance
    • Etana Insurance
    • FNB Insurance Brokers
    • First for Women
    • Hollard Insurance
    • Indwe Risk Services
    • Integrisure
    • Kestrel
    • King Price Insurance
    • MiWay
    • Momentum Insurance
    • Mua
    • Mutual and Federal
    • Nedbank Car Insurance
    • New National Assurance
    • Oakhurst Insurance
    • Old Mutual
    • Ooba
    • OUTsurance
    • PPS Insurance
    • Prime Meridian
    • Prosper
    • Regent Insurance
    • Sanlam
    • Saxum Insurance
    • Standard Bank Car Insurance
    • Unity Insurance
    • Virgin Money Insurance
    • Virseker
    • Wesbank Car Insurance
    • Woolworths Car Insurance
    • Youi
    • Zurich Insurance
  • Car Insurance
    • Top Up Insurance: What You Need to Know
    • Why you need to worry about your Facebook account and car insurance
    • Car Insurance
    • Car Insurance Calculator
    • Car Insurance Calculator – Background
    • Insurance Aggregators
      • Hippo Insurance
    • Online Car Insurance Quotes
    • Cheap Car Insurance
    • Scratch and Dent
    • Car Insurance Terms and Definitions
    • Online Car Insurance Quotes – Questions & Answers
    • Frequently asked Car Insurance Questions and Answers
    • Comprehensive Car Insurance
    • Taxi insurance
    • Car Insurance Tips
      • How to File a Complaint with the Car Insurance Ombudsman
      • Affordable Car Insurance
      • How to Claim from the Road Accident Fund
      • 5 steps to getting car insurance
      • 5 Tips for getting good value car insurance
      • 9 ways to reduce your car insurance costs
      • Think You’re a Safe Driver? Why Not Translate that into Money Using Telematics?
    • Top 10 Reasons Car Insurance Companies Deny Insurance Claims
    • What Effects the Cost of Car Insurance Quotes
    • Car Insurance for Seniors
  • Insurance News
    • Hollard Insurance acquires Etana Insurance
    • Hippo Insurance Fined R1 Million
  • Everything Cars
    • All You Need to Know About E-Tolls
    • Remote Jamming
    • Review of Uber
    • Road Safety for Motorcyclists
    • Road Safety: The Most Common Driving Mistakes
    • Rocky Car Sale Numbers in South Africa
  • Car Hire
    • Which is the Best Car Rental Company in South Africa?
    • When is Leasing a Car Better than Buying?
    • 10 Things Not to Do When Renting a Car
    • Avis Car Hire
    • Budget Car Rental
    • Europcar South Africa
    • Hertz Car Hire
    • Tempest Car Hire
    • Thrifty Car Rental
Search the site...
Home» insurance companies » MiWay
Read our Terms of Use
  • Get Super Cheap Insurance
    that DECREASES Monthly!
    from King Price Insurance
  • Looking for commercial insurance for motorbikes/vans? Click here
    *By submitting this form you agree to Carinfo.co.za Terms of Use

Why you should use our services?

Sent my details, got ​a good quote and finalized the policy. Was easy and quick. I ​don’t always find decent service these days – ​so ​Thanks
Andzile Delamini (23, Soweto)
Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
Ryan Schoeman (19, Cape-Town)
Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
Rene, Degroute (45, JHB)

Popular Articles

  • Driver's Licence Cr: K. Banks http://tinyurl.com/p4devpc How to Apply for a Temporary Driver’s Licence
  • OUTsurance
  • Which Car is the Most Stolen in South Africa?
Want to write a Guest Post?
Carinfo in the media

Your Vote!

What made you get car insurance?

View Results

Loading ... Loading ...

Categories

MiWay

September 14, 2013 - insurance companies
0

Who are MiWay?

MiWay is a relatively new insurance company that provides a range of short-term insurance to its customers. According to their website, their goal is to offer great value-for-money products through maintaining quality customer service for their consumers. With Santam being the parent company of Miway (Sanlam is the parent company of Santam – confusing, we know), MiWay has the financial backing it needs to further develop its identity in the insurance provider field.

MiWay’s current boards of directors include Rene Otto (CEO), Leon Oosthuizen (COO), and Christo Stoman (CFO). As a company, they employ approximately 1200 individuals.

Where are MiWay’s Head Offices located?

MiWay’s offices are physically located at 338 16th Road, Randjes Park, Midrand. Their postal address is PostNet Suite #382, Private Bag X121, Halfway House, 1685. 

What services does MiWay offer?

MiWay is a financial services provider that offers a full range of services, including short-term insurance for the following:

  • Business insurance
  • Motor / car insurance
  • Motorcycle insurance
  • Bicycle insurance
  • Motor warranty insurance
  • home insurance
MiWay Car Insurance?
  • Get Super Cheap Insurance
    that DECREASES Monthly!
    from King Price Insurance
  • Looking for commercial insurance for motorbikes/vans? Click here
    *By submitting this form you agree to Carinfo.co.za Terms of Use

MiWay offers 3 types of car insurance: comprehensive, third party fire and theft, and third party only.

Comprehensive car insurance: This option provides the most coverage and includes coverage for theft and hijacking, damages resulting from an accident, fire and natural disasters, such as hail and floods. Coverage under this policy also includes damage to the car’s glass and any liability to a third party due to an accident.

Third Party Fire and Theft insurance: Similar to the comprehensive option, this choice provides coverage for damages due to theft, hijacking, fire, and natural disasters. It also covers you for any damage to a third party’s vehicle, as well as any individuals who are injured should you be the cause of an accident. The primary difference from the above option is that this one does not cover your vehicle against damage resulting from an accident.

Third Party Only insurance: This option is typically the cheapest and provides coverage for any damages to a third party’s car or individuals should you be the cause of an accident. You have no coverage on your vehicle, under any circumstances.

In addition to the above 3 insurance options, car hire and cover for non-standard sound systems and car accessories can be added to your policy.

MiWay provides insurance coverage for  private, professional or business car use.

  • Private or social purposes – This includes driving between home and your regular place of work.
  • Professional use – In addition to private use, this would apply where the car is an essential part of the performance of your profession, such as lawyer, doctor.
  • Business use – In addition to private use, the car forms a key part of the performance of any work or function.
MiWay Insurance benefits

According to MiWay’s website, the following are benefits they offer as part of their standard car insurance policies:

  • Affordable premiums, low flat excess.
  • Great service, hassle free claims process.
  • Earn rewards regardless of claim status.
  • Free roadside emergency assistance.
  • Fix your premiums for 36 months (based on specific terms/conditions).

How to file a claim with MiWay?

MiWay conducts much of their business online, including filing of claims. Just click here to file a claim with MiWay.

MiWay call centre hours

Click on the image to enlarge

How user-friendly is the MiWay website?

In reviewing MiWay’s website, it is very easy to navigate and use. Both the layout and the print are clear and simple. It is not too detailed but rather very intuitive. They provide a lot of information regarding their services and seem to go the extra length to make their website user-friendly. This is probably due to the fact that the website is a fairly new one, as is the company. This easy to use implementation is a fresh approach and one would hope that other insurance companies do the same, as most other insurance related websites are either difficult to navigate, badly designed and hard to find information on (see reviews of other insurance companies in south Africa).  

MiWay Customer Reviews

Based on information obtained from hello peter, MiWay received over 5000 reports of feedback in the past 12 months (which is a lot). Out of those 5000, there was a 4.5:1 ratio of compliments to complaints, clearly showing that MiWay received significantly more compliments than complaints – something very rare in the insurance field where the situation is the opposite in most cases. . In looking at the complaints, the two largest categories are feedback/response and billing/accounts. Both of these relate to customer service complaints. Both compliments and complaints consistently received a response, although the most recent complaints have yet to be responded to. It seems that while MiWay takes a little more time in responding to the complaints, they definitely are responsive in addressing the feedback they receive and assuming all these reports are legit, they seem to be a good job with their customer service.

Summary

As a relatively new provider in the insurance field, MiWay provides a fairly wide range of financial services. While smaller and newer than some of the larger insurance providers in South Africa, MiWay has the financial backing of well-established and well-connected companies such as Santam. Perhaps this allows them more freedom and effort to focus on their identified goal of providing value-for-money products by delivering quality customer service. Both the user-friendliness of their website and their reviews on hello peter seem to reflect their focus on providing a positive customer service experience which is certainly something refreshing to see out of the many insurance company reviews that we have conducted. Nonetheless, we continue to advise that before chosing your insurance company, you obtain several online insurance quotes (which you can do right here on Carinfo.co.za) and read reviews about each company in order to learn from other’s experience. 

Rate your level of satisfaction with MiWay Car Insurance

View Results

Loading ... Loading ...

* We do not represent any of the companies, services or products mentioned or published on this website. We are not a financial services provider or an insurance provider. If you request a quote, it may not necessarily be given by the company reviewed on that specific page. Any decisions you make based on the information presented is at your own discretion. We advise that before making any legal, financial and/or medical decision you consult with the relevant professional.

Main Subject: MiWay

Other Interesting Posts

Best Car Insurance Company 2016

Best Car Insurance Company 2016

For the last three years, Carinfo.co.za has conducted a comparison analysis between the more known ...read more

ABSA iDirect Vehicle Insurance

ABSA iDirect Vehicle Insurance

ABSA iDirect vehicle insurance is the car insurance department of ABSA, The Amalgamated Banks of ...read more

Best Car Insurance Company for 2015

Best Car Insurance Company for 2015

For the last two years Carinfo.co.za has been conducting a comparison analysis of all the ...read more

car insurance and miway africa, MiWay, MiWay address, MiWay advert, MiWay and sanlam, MiWay and santam, MiWay car and household insurance, MiWay car insurance, MiWay car insurance claim, MiWay car insurance quotes, MiWay car insurance quotes online, MiWay claims, MiWay complaints, MiWay excess, MiWay head office, MiWay hello peter, MiWay home insurance, MiWay insurance cars, MiWay insurance quote, MiWay insurance quotes, MiWay logo, MiWay no claim bonus, MiWay office hours, MiWay offices, MiWay online, MiWay online car insurance quotes, MiWay online claim, MiWay physical address, MiWay qoute, MiWay quotations, MiWay quote, MiWay review, MiWay rewards, MiWay roadside assistance, MiWay speed quote, MiWay vehicle insurance, MiWay website, MiWay za, MiWay.co.za, my way insurance, myway, myway insurance, www.MiWay.co.za

Tell us your thoughts Cancel reply

Your email address will not be published. Required fields are marked *

one × two =

Why you should use our services?

Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
Ryan Schoeman (19, Cape-Town)
Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
Rene, Degroute (45, JHB)
Sent my details, got ​a good quote and finalized the policy. Was easy and quick. I ​don’t always find decent service these days – ​so ​Thanks
Andzile Delamini (23, Soweto)

Popular Articles

  • Driver's Licence Cr: K. Banks http://tinyurl.com/p4devpc How to Apply for a Temporary Driver’s Licence
  • OUTsurance
  • Which Car is the Most Stolen in South Africa?
Want to write a Guest Post?
Carinfo in the media

Your Vote!

What made you get car insurance?

View Results

Loading ... Loading ...

Categories

Categories

  • Car Hire
  • Car Insurance
  • Car Insurance Tips
  • Car Maintenance
  • Car News
  • Car Tips
  • insurance companies
  • Insurance News
  • Learners License
  • Motorcycles
  • Online Car Insurance Quotes
  • Taxi Insurance

Get in Touch

Contact Us
Carinfo in the Media

Usefull links

Car Insurance Links
List of Insurance Companies
Car Reviews
Add a Car Review
Household Insurance

Signup to our newsletter

  • *By submitting this form you agree to Carinfo.co.za Terms of Use
All rights reserved 2013 - carinfo.co.za
  • Contact Us
  • About Us
  • Terms of Use
  • Sitemap
Carinfo.co.za ("the website") is not a financial services provider and does not represent any of the insurance companies presented. All content on the website is for informational purposes only and does in no way constitute legal or financial advice. We advise that before making any financial decision you consult with a professional of your choice. Although Carinfo allows some insurance companies to advertise on the website, you are not required to respond to such advertising. If you do so, it is at your own will and Carinfo will not be held liable in any shape or form for damages, direct or indirect, resulting from any decision you make based on the information on the website.