Carinfo.co.za

All About Cars
  • Rss
  • Home
    • Carinfo in the media
  • Insurance Companies
    • List of Insurance Companies in South Africa
    • Best Car Insurance Company for 2015
    • Are you using the best insurance company in South-Africa? (2014 Update)
    • Are You Using the Best Insurance Company in South Africa?
    • Overview of Insurance Companies
    • AA Insurance
    • Absa Car Insurance
    • African Independent Insurance
    • AIG Insurance
    • Alexander Forbes
    • AON Insurance
    • Auto and General
    • Budget Insurance
    • CIB Insurance
    • Dial Direct
    • Discovery Car Insurance
    • Etana Insurance
    • FNB Insurance Brokers
    • First for Women
    • Hollard Insurance
    • Indwe Risk Services
    • Integrisure
    • Kestrel
    • King Price Insurance
    • MiWay
    • Momentum Insurance
    • Mua
    • Mutual and Federal
    • Nedbank Car Insurance
    • New National Assurance
    • Oakhurst Insurance
    • Old Mutual
    • Ooba
    • OUTsurance
    • PPS Insurance
    • Prime Meridian
    • Prosper
    • Regent Insurance
    • Sanlam
    • Saxum Insurance
    • Standard Bank Car Insurance
    • Unity Insurance
    • Virgin Money Insurance
    • Virseker
    • Wesbank Car Insurance
    • Woolworths Car Insurance
    • Youi
    • Zurich Insurance
  • Car Insurance
    • Top Up Insurance: What You Need to Know
    • Why you need to worry about your Facebook account and car insurance
    • Car Insurance
    • Car Insurance Calculator
    • Car Insurance Calculator – Background
    • Insurance Aggregators
      • Hippo Insurance
    • Online Car Insurance Quotes
    • Cheap Car Insurance
    • Scratch and Dent
    • Car Insurance Terms and Definitions
    • Online Car Insurance Quotes – Questions & Answers
    • Frequently asked Car Insurance Questions and Answers
    • Comprehensive Car Insurance
    • Taxi insurance
    • Car Insurance Tips
      • How to File a Complaint with the Car Insurance Ombudsman
      • Affordable Car Insurance
      • How to Claim from the Road Accident Fund
      • 5 steps to getting car insurance
      • 5 Tips for getting good value car insurance
      • 9 ways to reduce your car insurance costs
      • Think You’re a Safe Driver? Why Not Translate that into Money Using Telematics?
    • Top 10 Reasons Car Insurance Companies Deny Insurance Claims
    • What Effects the Cost of Car Insurance Quotes
    • Car Insurance for Seniors
  • Insurance News
    • Hollard Insurance acquires Etana Insurance
    • Hippo Insurance Fined R1 Million
  • Everything Cars
    • All You Need to Know About E-Tolls
    • Remote Jamming
    • Review of Uber
    • Road Safety for Motorcyclists
    • Road Safety: The Most Common Driving Mistakes
    • Rocky Car Sale Numbers in South Africa
  • Car Hire
    • Which is the Best Car Rental Company in South Africa?
    • When is Leasing a Car Better than Buying?
    • 10 Things Not to Do When Renting a Car
    • Avis Car Hire
    • Budget Car Rental
    • Europcar South Africa
    • Hertz Car Hire
    • Tempest Car Hire
    • Thrifty Car Rental
Search the site...
Home» insurance companies » Regent Insurance
Read our Terms of Use
  • Get Super Cheap Insurance
    that DECREASES Monthly!
    from King Price Insurance
  • Looking for commercial insurance for motorbikes/vans? Click here
    *By submitting this form you agree to Carinfo.co.za Terms of Use

Why you should use our services?

Sent my details, got ​a good quote and finalized the policy. Was easy and quick. I ​don’t always find decent service these days – ​so ​Thanks
Andzile Delamini (23, Soweto)
Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
Rene, Degroute (45, JHB)
Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
Ryan Schoeman (19, Cape-Town)

Popular Articles

  • How to File a Complaint with the Car Insurance Ombudsman How to File a Complaint with the Car Insurance Ombudsman
  • Driver's Licence Cr: K. Banks http://tinyurl.com/p4devpc How to Apply for a Temporary Driver’s Licence
  • Regent Insurance
Want to write a Guest Post?
Carinfo in the media

Your Vote!

What made you get car insurance?

View Results

Loading ... Loading ...

Categories

Regent Insurance

October 27, 2013 - insurance companies
0

Who are Regent Insurance?

Regent Insurance is a company that provides a range of short-term insurance and life assurance products. Regent is part of the Imperial group, a multinational mobility group whose activities involve motor vehicles and other modes of transport for people or freight.

The current members of the board for the Regent company are HR Brody – chairman, JJ Strydom – group chief executive officer, AN Tennick – executive director, and PCW Hibbit – group chief financial officer.

Where are Regent Insurance located?

Regent Insurance has offices in a number of locations, including Gauteng, Kwa-Zulu Natal and Western Cape regions. However, their head office is physically located at 146 Boeing Road East, Elma Park, Edenvale 1609 and their postal address is P.O. Box 674, Edenvale 1610.

What services does Regent Insurance offer?

Regent offers a range of insurance products for commercial businesses, groups and personal coverage, but let’s focus in particular on their options for car insurance. According to their website, Regent Insurance offers several options when it comes to motor coverage:

  • Adcover Credit Shortfall – a “rescue plan” for situations not covered by your comprehensive policy. This covers you in the following 3 instances: 1) your claim is not valid due to breach of policy, such as accidentally forgetting to pay monthly premium, 2) your claim is repudiated due to failing to comply with certain requirements, such as passing a time limit to notify of damages, and 3) your vehicle is written off and the comprehensive coverage is not sufficient to pay the balance owed to the vehicle’s financier.
  • Car Hire – This policy was put in place to provide for you when your car is in the process of being repaired or replaced as a result of an accident or theft.
  • Majestic Motor Insurance – This policy was designed for high-end cars whose values are between R800,000 and R5 million. The policy includes deposit cover, car hire cover and personal accident cover.
  • Motor Comprehensive – Coverage under this option includes all executive and standard vehicles, including light delivery vehicles, motorcycles, trailers and caravans, for social and business use.
  • Paint Tech – This policy covers motor vehicles and light delivery vehicles used for social/pleasurable purposes and the typical to and from work. This policy does not cover motorcycles, caravans, motor homes, trailers or boats.
How user-friendly is Regent Insurance’s website?

Regent Insurance Website

Unlike most of the other insurance companies, we found the Regent Insurance website particularly challenging to navigate and lacking in information. Initially the website seemed easy enough to use. However, we noticed several difficulties. First of all, when searching for information about their products, minimal information is posted. Instead of providing helpful information which will allow the user to make an informed decision, the website provides a number to call for more information. Second, when navigating between pages, the web address always defaulted back to the home page, which required one to start from the beginning. This was also a problem if for example you want to refer a friend to a specific page on the website as they all lead back to the same page. Lastly, we found the pop down menus to have very narrow lines making it hard to make the right selection from one pop down menu to another. So you almost always ending up on the wrong page. Overall, navigating the website was a time-consuming activity and not as informative as it should be if you are a company looking for new clients. 

How does Regent Insurance rate?

Over the past 12 months, Regent Insurance received 212 reports on hellopeter.com. Of those 212 reports, 82% were complaints, with only 18% compliments. This means there were approximately 4.5 times more complaints than compliments. According to hellopeter.com, Regent Insurance supplied responses to all of the compliments, as well as complaints, at times even updating their responses. So whilst there response rate is good (something not to take for granted), according to the above statistics, they definitely need to improve their service in the categories where they fall short.

Summary

Regent Insurance is a company that provides a range of short-term insurance and life assurance products. Largely due to the limited information on their website, it is hard to grasp much about their history or details about their coverage. At a time when many have turned to the internet to disseminate information, Regent Insurance seems to want your call. While this could highlight their interest in providing good customer service, it may also encourage potential customers to go find the information elsewhere. If you couple this with their rating of receiving significantly more complaints than compliments (on hellopeter), then one can conclude that there is definitely place for improvement. As always, we encourage you not to forget to compare online car insurance quotes and speak with your friends about their experience with car insurance providers. Also, you can read about other car insurance companies or see our article about “Are you using the best car insurance company?“

* We do not represent any of the companies, services or products mentioned or published on this website. We are not a financial services provider or an insurance provider. If you request a quote, it may not necessarily be given by the company reviewed on that specific page. Any decisions you make based on the information presented is at your own discretion. We advise that before making any legal, financial and/or medical decision you consult with the relevant professional.

Main Subject: Regent Insurance

Rate your level of satisfaction with Regent Insurance Car Insurance

View Results

Loading ... Loading ...

Other Interesting Posts

Best Car Insurance Company 2016

Best Car Insurance Company 2016

For the last three years, Carinfo.co.za has conducted a comparison analysis between the more known ...read more

ABSA iDirect Vehicle Insurance

ABSA iDirect Vehicle Insurance

ABSA iDirect vehicle insurance is the car insurance department of ABSA, The Amalgamated Banks of ...read more

Best Car Insurance Company for 2015

Best Car Insurance Company for 2015

For the last two years Carinfo.co.za has been conducting a comparison analysis of all the ...read more

regent auto insurance, regent auto insurance quotes, Regent car insurance, Regent car insurance quotes, Regent Insurance address, Regent Insurance agency, Regent Insurance brokers, Regent Insurance brokers South Africa, Regent Insurance company, Regent Insurance customer service, Regent Insurance directors, Regent Insurance group, Regent Insurance group South Africa, Regent Insurance head office, Regent Insurance hello peter, Regent Insurance history, Regent Insurance management, Regent Insurance management director, Regent Insurance offices, regent insurance online quote, Regent Insurance physical address, Regent Insurance policy, Regent Insurance quotes, Regent Insurance ratings, Regent Insurance reviews, Regent Insurance services, Regent Insurance south africa, Regent Insurance website, Regent motor vehicle insurance, Regent motor vehicle insurance quote, regent vehicle insurance

Tell us your thoughts Cancel reply

Your email address will not be published. Required fields are marked *

17 + 3 =

Why you should use our services?

Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
Rene, Degroute (45, JHB)
Sent my details, got ​a good quote and finalized the policy. Was easy and quick. I ​don’t always find decent service these days – ​so ​Thanks
Andzile Delamini (23, Soweto)
Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
Ryan Schoeman (19, Cape-Town)

Popular Articles

  • How to File a Complaint with the Car Insurance Ombudsman How to File a Complaint with the Car Insurance Ombudsman
  • Driver's Licence Cr: K. Banks http://tinyurl.com/p4devpc How to Apply for a Temporary Driver’s Licence
  • Regent Insurance
Want to write a Guest Post?
Carinfo in the media

Your Vote!

What made you get car insurance?

View Results

Loading ... Loading ...

Categories

Categories

  • Car Hire
  • Car Insurance
  • Car Insurance Tips
  • Car Maintenance
  • Car News
  • Car Tips
  • insurance companies
  • Insurance News
  • Learners License
  • Motorcycles
  • Online Car Insurance Quotes
  • Taxi Insurance

Get in Touch

Contact Us
Carinfo in the Media

Usefull links

Car Insurance Links
List of Insurance Companies
Car Reviews
Add a Car Review
Household Insurance

Signup to our newsletter

  • *By submitting this form you agree to Carinfo.co.za Terms of Use
All rights reserved 2013 - carinfo.co.za
  • Contact Us
  • About Us
  • Terms of Use
  • Sitemap
Carinfo.co.za ("the website") is not a financial services provider and does not represent any of the insurance companies presented. All content on the website is for informational purposes only and does in no way constitute legal or financial advice. We advise that before making any financial decision you consult with a professional of your choice. Although Carinfo allows some insurance companies to advertise on the website, you are not required to respond to such advertising. If you do so, it is at your own will and Carinfo will not be held liable in any shape or form for damages, direct or indirect, resulting from any decision you make based on the information on the website.