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Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
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Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
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Andzile Delamini (23, Soweto)

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Frequently asked Car Insurance Questions and Answers

May 30, 2013 - Car Insurance
3

Over the last few months, as our subscriber base has grown, we have begun to receive emails from our valued users regarding various car insurance issues. In the past we would just answer them directly or refer them to one of our posts. But then we thought why not share this information with all our users as we are sure that many of them have the same questions. So, for our users conveneince we have added below a seclection of popular questions that we have been asked. Seeing how they are all related to car insurance, we naturally called this post:

Frequently Asked Car Insurance Questions and Answers:

1. What questions should I ask my insurance agent and what should I check?
  • Check on www.carinfo.co.za and on Google for any feedback and reviews about the level of service that the insurance company provides. If you see many complaints, consider using another company.
  • Make sure to ask what discounts are available for different groups and categories?
  • What is the procedure for filing and settling a claim?
  • How much will the company pay in the event of theft or total write-off of my car?


2. What do I do if my car is damaged in a car accident?

If your car is damaged, you must contact your car insurance company straight away. It is often a good idea to take photos of the place that the accident occurred and of any damage. Also, don’t forget to write down the basic details including the time, place and parties that were involved in the accident. Don’t forget to write down the licence plate number of any other cars involved.

The insurers will usually tell you to take your car to an approved garage so that they can assess the cost of repairing the damage. Generally, if the cost of repair is more than 70% of the value of your car, your insurers will write it off.

3. If the value of my car depreciates each year, why aren’t my car insurance premiums going down?

Your car insurance premiums include personal injury cover, and damage and personal injury to third parties. These factors do not reduce with the value of your car. Also, even though the value of your car may be going down annually, the cost of spare parts and labor to repair it does not go down.


4. I don’t understand some of the words in my insurance policy. What should I do?

Now this is an easy one: just read our “Car Insurance Terms and Definitions” page.


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Do you have more questions or car insurance tips? Comment here below. 

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3 comments on “Frequently asked Car Insurance Questions and Answers”

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Why you should use our services?

Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
Ryan Schoeman (19, Cape-Town)
Sent my details, got ​a good quote and finalized the policy. Was easy and quick. I ​don’t always find decent service these days – ​so ​Thanks
Andzile Delamini (23, Soweto)
Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
Rene, Degroute (45, JHB)

Popular Articles

  • Driver's Licence Cr: K. Banks http://tinyurl.com/p4devpc How to Apply for a Temporary Driver’s Licence
  • How to get your learners licence How to get your Learners Licence
  • Radiator Repairs Cr: P.R. Simoes http://tinyurl.com/p4devpc How to: Radiator Repairs
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What made you get car insurance?

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Carinfo.co.za ("the website") is not a financial services provider and does not represent any of the insurance companies presented. All content on the website is for informational purposes only and does in no way constitute legal or financial advice. We advise that before making any financial decision you consult with a professional of your choice. Although Carinfo allows some insurance companies to advertise on the website, you are not required to respond to such advertising. If you do so, it is at your own will and Carinfo will not be held liable in any shape or form for damages, direct or indirect, resulting from any decision you make based on the information on the website.