Carinfo.co.za

All About Cars
  • Rss
  • Home
    • Carinfo in the media
  • Insurance Companies
    • List of Insurance Companies in South Africa
    • Best Car Insurance Company for 2015
    • Are you using the best insurance company in South-Africa? (2014 Update)
    • Are You Using the Best Insurance Company in South Africa?
    • Overview of Insurance Companies
    • AA Insurance
    • Absa Car Insurance
    • African Independent Insurance
    • AIG Insurance
    • Alexander Forbes
    • AON Insurance
    • Auto and General
    • Budget Insurance
    • CIB Insurance
    • Dial Direct
    • Discovery Car Insurance
    • Etana Insurance
    • FNB Insurance Brokers
    • First for Women
    • Hollard Insurance
    • Indwe Risk Services
    • Integrisure
    • Kestrel
    • King Price Insurance
    • MiWay
    • Momentum Insurance
    • Mua
    • Mutual and Federal
    • Nedbank Car Insurance
    • New National Assurance
    • Oakhurst Insurance
    • Old Mutual
    • Ooba
    • OUTsurance
    • PPS Insurance
    • Prime Meridian
    • Prosper
    • Regent Insurance
    • Sanlam
    • Saxum Insurance
    • Standard Bank Car Insurance
    • Unity Insurance
    • Virgin Money Insurance
    • Virseker
    • Wesbank Car Insurance
    • Woolworths Car Insurance
    • Youi
    • Zurich Insurance
  • Car Insurance
    • Top Up Insurance: What You Need to Know
    • Why you need to worry about your Facebook account and car insurance
    • Car Insurance
    • Car Insurance Calculator
    • Car Insurance Calculator – Background
    • Insurance Aggregators
      • Hippo Insurance
    • Online Car Insurance Quotes
    • Cheap Car Insurance
    • Scratch and Dent
    • Car Insurance Terms and Definitions
    • Online Car Insurance Quotes – Questions & Answers
    • Frequently asked Car Insurance Questions and Answers
    • Comprehensive Car Insurance
    • Taxi insurance
    • Car Insurance Tips
      • How to File a Complaint with the Car Insurance Ombudsman
      • Affordable Car Insurance
      • How to Claim from the Road Accident Fund
      • 5 steps to getting car insurance
      • 5 Tips for getting good value car insurance
      • 9 ways to reduce your car insurance costs
      • Think You’re a Safe Driver? Why Not Translate that into Money Using Telematics?
    • Top 10 Reasons Car Insurance Companies Deny Insurance Claims
    • What Effects the Cost of Car Insurance Quotes
    • Car Insurance for Seniors
  • Insurance News
    • Hollard Insurance acquires Etana Insurance
    • Hippo Insurance Fined R1 Million
  • Everything Cars
    • All You Need to Know About E-Tolls
    • Remote Jamming
    • Review of Uber
    • Road Safety for Motorcyclists
    • Road Safety: The Most Common Driving Mistakes
    • Rocky Car Sale Numbers in South Africa
  • Car Hire
    • Which is the Best Car Rental Company in South Africa?
    • When is Leasing a Car Better than Buying?
    • 10 Things Not to Do When Renting a Car
    • Avis Car Hire
    • Budget Car Rental
    • Europcar South Africa
    • Hertz Car Hire
    • Tempest Car Hire
    • Thrifty Car Rental
Search the site...
Home» Car Insurance » OUTsurance
Read our Terms of Use
  • Get Super Cheap Insurance
    that DECREASES Monthly!
    from King Price Insurance
  • Looking for commercial insurance for motorbikes/vans? Click here
    *By submitting this form you agree to Carinfo.co.za Terms of Use

Why you should use our services?

Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
Rene, Degroute (45, JHB)
Sent my details, got ​a good quote and finalized the policy. Was easy and quick. I ​don’t always find decent service these days – ​so ​Thanks
Andzile Delamini (23, Soweto)
Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
Ryan Schoeman (19, Cape-Town)

Popular Articles

  • Driver's Licence Cr: K. Banks http://tinyurl.com/p4devpc How to Apply for a Temporary Driver’s Licence
  • car insurance companies Cr: instantcarinsurance http://tinyurl.com/p4devpc Exclusive: The ‘Secret’ Ownership Map of the Car Insurance Industry
  • How to get your learners licence How to get your Learners Licence
Want to write a Guest Post?
Carinfo in the media

Your Vote!

What made you get car insurance?

View Results

Loading ... Loading ...

Categories

OUTsurance

August 22, 2013 - Car Insurance, insurance companies
2

Outsurance was established by Willem Roos, Howard Aron and Rene Otto in early 1998 and has since then become one of the well known insurance companies in South Africa. Initially, the company offered car and household insurance to South African’s with the slogan of “you always get something OUT.” The Outsurance company is a member of the Rand Merchant Insurance Holdings (RMI) Group and has been approved as a financial services provider according to the Outsurance website. Subsequently, Outsurance has expanded to provide business insurance and life insurance. Outsurance has two other branches: Outsurance Namibia which is involved in the Namibian personal short-term insurance market and Outsurance’s sister company in Australia, “Youi”, which offers car and home insurance. Original founding fathers, Willem Roos and Howard Aron hold the current CEO positions in South Africa and Australia, respectively.

Outsurance states that they are committed to giving back to the community and are involved in a variety of projects, including the Pointsmen project, Staff Helping SA OUT, and Helping Hands Volunteer Program. These are all aimed at helping those in need and reinforcing the importance of caring for the less fortunate.  

Location and Employees

Outsurance Head Office

With its central office located in Centurion [1241 Embankment Rd, Zwartkop Ext 7, Centurion, 0157], Outsurance insurance company has smaller offices in ten major cities around South Africa. They have a combined staff of above 2500 employees which should make them more accessible to clients. 

OUTsurance Car Insurance

From its inception, Outsurance has provided comprehensive car insurance policies, as well as seeking to ensure the highest quality of client satisfaction. Clients of Outsurance enjoy the benefits of free emergency roadside assistance 24/7 and discounted rates with other service providers. Outsurance claims to provide fair, efficient and fast claim processing.

Let’s take a look at the motor insurance options through Outsurance:

Comprehensive Car Insurance provides coverage against:

  • Accidental damage
  • Damage caused by fire or another act of nature
  • Theft
  • Hijack
  • Intentional damage
  • At times, cases where one can be held liable for causing damage/injury to another individual or their property.

  • Get Super Cheap Insurance
    that DECREASES Monthly!
    from King Price Insurance
  • Looking for commercial insurance for motorbikes/vans? Click here
    *By submitting this form you agree to Carinfo.co.za Terms of Use

For those more adventurous individuals, Outsurance also offers both limited and comprehensive motorcycle insurance for superbikes, tourers, off-road bikes, cruisers, scooters and quad bikes.

Many people ask how do we submit a claiim to Outsurance. Well, that's easy – just click here

Limited Car Insurance covers theft and hijack, damage by fire, and cases where you can be held liable for damage/injury to another individual or their property. Be aware, though, that this policy does not cover cases of accidental damage to your car.

Yet another option is to purchase Liability to Other Parties, which provides coverage solely for those situations in which you could be held legally liable for damage/injury to another individual or their property.

Let’s say your car is more than five years old, not financed and valued at less than R50,000. You might think motor insurance may not be worth the money. However, Outsurance has another option called Essential Insurance, which is budgeted based on the specifics of your car. This option provides cheaper car insurance premiums than the options mentioned above.

Outsurance has yet another option called [email protected], which is aimed at encouraging safe driving. How does this program work? This is a comprehensive car insurance policy in which the premium is based on how safely you drive. It provides incentive for accruing less mileage and utilizing safe driving habits.

[email protected] has been designed for people who typically:

  • drive less than 15,000 km per year;
  • keep within the speed limit;
  • do not drive through corners at excessive speeds;
  • do not accelerate harshly;
  • do not brake harshly; and
  • do not often travel at night.

You might ask, so how does Outsurance know your driving habits? As part of this option, a tracking device is fitted to your car which closely monitors position, speed, and acceleration of the vehicle. This information is used to determine the premium.

Outsurance Customer Service

Outsurance has a user friendly website that clearly outlines their insurance policies, as well as information about themselves as a company.

Despite their claim to value customer service, their overall rating through hellopeter is not so stellar. There is a ratio of almost 2:1 complaints to compliments over the past 12 months. A significant number of the complaints related to feedback/response, repairs/services and other customer service related items. A number of the complaints did show a response from a company representative, perhaps highlighting the company’s concern for their clients’ satisfaction or for how the company "looks" online.

Summary

Outsurance is a widely recognized insurance company in South Africa, who provide a variety of insurance policies relating to home, business, life and car. From starting out small, they have grown and continually added to their services, as well as branched out in other areas and countries. It seems that Outsurance has set their eye on providing the most affordable comprehensive insurance policies, while also remaining committed to customer service, employee satisfaction and giving back to the community.

Have you had any personal experience with Outsurance? Share it with us!

* We do not represent any of the companies, services or products mentioned or published on this website. We are not a financial services provider or an insurance provider. If you request a quote, it may not necessarily be given by the company reviewed on that specific page. Any decisions you make based on the information presented is at your own discretion. We advise that before making any legal, financial and/or medical decision you consult with the relevant professional.

Keyword: Outsurance

Rate your level of satisfaction with OUTsurance Car Insurance

View Results

Loading ... Loading ...

Other Interesting Posts

ABSA iDirect Vehicle Insurance

ABSA iDirect Vehicle Insurance

ABSA iDirect vehicle insurance is the car insurance department of ABSA, The Amalgamated Banks of ...read more

Best Car Insurance Company for 2015

Best Car Insurance Company for 2015

For the last two years Carinfo.co.za has been conducting a comparison analysis of all the ...read more

What Kind of Car Insurance is Right for You?

What Kind of Car Insurance is Right for You?

What Kind of Car Insurance is Right for You? Yes, you need car insurance! As a ...read more

Outsurance, Outsurance address, Outsurance bonus, Outsurance car insurance, Outsurance car insurance benefits, Outsurance car insurance online quote, Outsurance car insurance quotes, Outsurance car insurance reviews, Outsurance car insurance south africa, Outsurance claims, Outsurance co za, Outsurance directors, Outsurance essential, Outsurance essential car insurance, Outsurance faq, Outsurance head office, Outsurance hello peter, Outsurance in centurion, Outsurance insurance, Outsurance insurance quotes, Outsurance motor insurance, Outsurance motorcycle insurance, Outsurance no claim bonus, Outsurance online car insurance, Outsurance online quote, Outsurance pointsmen, Outsurance quick quote, Outsurance quote, Outsurance south africa, Outsurance third party claims, Outsurance vehicle insurance, Outsurance website, Outsurance youi, Outsurance za

2 comments on “OUTsurance”

  1. Etienne Steyn says:
    May 28, 2014 at 6:38 pm

    I have a policy with you for going on four months now, but still have not received the policy as yet
    Have contacted your customer services 3 times already, being told that it had been mailed.
    I need the policy documents.
    Please do something about it
    Thank you

    Reply
    • hagit says:
      May 29, 2014 at 3:02 pm

      Dear Etienne

      This is a site that provides information about insurance companies and related issues.
      We are not an insurance company, please contact OUTsurance directly

      Best Regards
      Dana – Carinfo.co.za

      Reply

Tell us your thoughts Cancel reply

Your email address will not be published. Required fields are marked *

eighteen − seventeen =

Why you should use our services?

Sent my details, got ​a good quote and finalized the policy. Was easy and quick. I ​don’t always find decent service these days – ​so ​Thanks
Andzile Delamini (23, Soweto)
Insurence ‘shopping’ is usually a headache, but it took me 30 seconds to fill in a form, and within no time I received a couple of quotes, one of which was actually better than my existing insurer – so I saved time and money. Baie Dankie
Rene, Degroute (45, JHB)
Response was quick, sales agents were professional. Got a competitive price and settled for the second cheapest (I liked the good rating the company got)
Ryan Schoeman (19, Cape-Town)

Popular Articles

  • Driver's Licence Cr: K. Banks http://tinyurl.com/p4devpc How to Apply for a Temporary Driver’s Licence
  • car insurance companies Cr: instantcarinsurance http://tinyurl.com/p4devpc Exclusive: The ‘Secret’ Ownership Map of the Car Insurance Industry
  • How to get your learners licence How to get your Learners Licence
Want to write a Guest Post?
Carinfo in the media

Your Vote!

What made you get car insurance?

View Results

Loading ... Loading ...

Categories

Categories

  • Car Hire
  • Car Insurance
  • Car Insurance Tips
  • Car Maintenance
  • Car News
  • Car Tips
  • insurance companies
  • Insurance News
  • Learners License
  • Motorcycles
  • Online Car Insurance Quotes
  • Taxi Insurance

Get in Touch

Contact Us
Carinfo in the Media

Usefull links

Car Insurance Links
List of Insurance Companies
Car Reviews
Add a Car Review
Household Insurance

Signup to our newsletter

  • *By submitting this form you agree to Carinfo.co.za Terms of Use
All rights reserved 2013 - carinfo.co.za
  • Contact Us
  • About Us
  • Terms of Use
  • Sitemap
Carinfo.co.za ("the website") is not a financial services provider and does not represent any of the insurance companies presented. All content on the website is for informational purposes only and does in no way constitute legal or financial advice. We advise that before making any financial decision you consult with a professional of your choice. Although Carinfo allows some insurance companies to advertise on the website, you are not required to respond to such advertising. If you do so, it is at your own will and Carinfo will not be held liable in any shape or form for damages, direct or indirect, resulting from any decision you make based on the information on the website.