About Saxum Insurance
Saxum Insurance is a relatively new company on the South African market, founded in 2004. Saxum was originally only a boutique insurer, focusing mostly on underwriting insurance risks in commercial enterprises such as mining. However, Saxum does now offer a range of personal insurance policies, as well as specialised business insurance. The managing director of Saxum is currently Wicus von Biljon.
Where is Saxum Located?
The head offices of Saxum Insurance are located at 28 Fricker Road, Illovo 4126. There is also a mailing address for the company which is: P.O. Box 1634, Houghton 2041.
Which Services Do Saxum Insurance Provide?
Saxum divide their insurance offerings into four areas, offering corporate, leisure and hospitality, commercial, and personal insurance options. Their personal insurance options include household, watercraft, personal liability and vehicle insurance.
Car Insurance with Saxum
Unfortunately, there is very little information provided on the Saxum Insurance website about their products. Though we have to mention that it appears that some areas of the site are still under construction, so it’s possible that more info will be added at a later date (if this is so, we’ll update here!). At the moment though, we can tell you only two things about Saxum:
- The company does offer comprehensive insurance options, which means that you can combine, for example, your vehicle insurance and your household insurance (and presumably pay lower premiums than if you got the policies separately);
- The Saxum website states that the company offer a range of insurance options, which implies that they have more than one kind of policy.
Obviously, that’s not a lot of information. However, it’s unlikely that Saxum don’t offer at least the basic third party, fire and theft, and comprehensive vehicle insurance options, as these are fairly standard among insurers.
How Are Saxum’s Customer Reviews?
Probably due to the fact that Saxum Insurance is a rather niche insurer, Hellopeter (the website that allows consumers to rate service providers) lists only five reviews about the company from the last year. Compared to other insurance companies we’ve reviewed this is a very low number of reports. Four of these reviews are negative, citing financial concerns such as claim refusal, and one is positive, commending Saxum’s good customer service. In looking at these reviews we must remember firstly that this is a low number or reports, and secondly that customers are more likely to complain than they are to compliment. This means that it’s difficult to make a generalization about how customers really feel about Saxum.
How User Friendly is the Saxum Insurance Website?
Essentially, the Saxum Insurance website was quite user friendly. There are few technical car insurance terms and definitions used, making it easy to read, and site navigation is simple too. However, we did find that there was a lack of information on the company website. As we mentioned above though it does seem that the website is undergoing construction or updating. For example, a link to the Saxum product brochure leads us to a page giving us the same information as the ‘personal product line’ page. Obviously, consumers want to be informed about the kinds of policies they’re going to get, and currently this information isn’t available on the Saxum website. Should the website be updated we’ll also update our policy information here.
Saxum Insurance in a Nutshell
A relatively new company, Saxum Insurance offers a range of both business and commercial policy options. Due to a lack of information on their website, we can’t offer you a run down on their specific policy information though. Consumer opinion about the company is also difficult to generalize, since there are few reports about what is admittedly a new and niche insurer. Of course, you won’t want to rely on consumer reports to decide on an important issue such as car insurance. As always, we advise getting as many quotes as possible so that you know you’re getting a good deal on a policy that matches your specific needs.

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